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Free Buyer Protection

You can protect your purchase up to an amount of GBP 2,500 against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The guarantee runs for 30 days. The shop bears the costs of the buyer protection for you! If you buy goods in another currency, the following coverage amounts apply: EUR 2,500, CHF 4,000, PLN 10,000, GBP 2,500, AUD 3,000, BGN 5,000, CAD 3,000, CZK 60,000, HRK 18,000, HUF 700,000, LTL 8,500, NZD 3,500, RON 10,000, RUB 100,000, TRY 5,500, DKK 20,000, NOR 20,000, SEK 20,000, USD 2,500.

Terms and conditions in detail
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Free Delivery

The average delivery time for most of our items is between 2-5 business days. However, for certain designer rugs it may take up to 3 weeks. For more accurate information please refer to the delivery tab on the product page. Once your order is processed we will send you a delivery confirmation email along with your tracking number. Please note however that delivery charges may vary depending on your location. Remote areas of the UK Mainland and those outside the UK Mainland may incur an additional delivery cost.

For returns, we can get the collection booked over a collection fee depending upon the size of the item.

For complete details refer www.therugshopuk.co.uk/delivery-returns/

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Our Price Match Promise

You won't get it Cheaper. Full Stop.

Buy with 100% Price Guarantee.

We'll price match any product against any other legitimate UK Retailers including any discount or promotion code. We'll also give you extra £5 credit on your purchase if you find this product cheaper else where within 14 days of your purchase under our Price Match Guarantee..

We aim to respond within 2 working hours.

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Above rug value of £150

Free anti slip rug gripper with every rug purchased over £150 using promo code RG150 at checkout page.

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Buy now. Pay Later

Klarna: Klarna is the provider of smooth payments to more than 200,000 online stores. Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments.

Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&C and late fees apply.

ClearPay: Shop now. Pay Later. Always interest-free.
Add your favourites to cart. Select Clearpay at checkout. Log into or create your Clearpay account, with instant approval decision. Your purchase will be split into 4 payments, payable every 2 weeks.

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Contact Us

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Jot us a note and we’ll get back to you as quickly as possible.

By Email

 

For all sales related inquiries please contact us at: sales@therugshopuk.co.uk

For all general inquiries or feedback please contact us at: customerservices@therugshopuk.co.uk

Wherever possible please quote your order number so that we can process your enquiry efficiently.

Our offices will be closed from 23rd of Dec until the 4th of January

By Telephone (See opening times below)

 

0113 887 9393(Mon-Fri 9am - 5.00pm)

Correspondence Address:

 

The Rug Shop UK T/S of Furnishings UK Ltd.
94 Garnett Street, Bradford UK
BD3 9HB, UK.

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Copyright @ 2021 by The Rug Shop UK T/S of Furnishings UK Ltd. (Reg. No. 8298992, VAT No. GB 183583872). All rights reserved.
Head Office: 94 Garnett Street, Bradford UK BD3 9HB. Powered by : E-profitbooster.co.uk
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