You can protect your purchase up to an amount of EUR 2,500 against the loss of your payment in the event of non-delivery or after the return of the goods – regardless of the method of payment. The guarantee runs for 30 days. The shop bears the costs of the buyer protection for you! If you buy goods in another currency, the following coverage amounts apply: EUR 2,500, CHF 4,000, PLN 10,000, GBP 2,500, AUD 3,000, BGN 5,000, CAD 3,000, CZK 60,000, HRK 18,000, HUF 700,000, LTL 8,500, NZD 3,500, RON 10,000, RUB 100,000, TRY 5,500, DKK 20,000, NOR 20,000, SEK 20,000, USD 2,500.
The average delivery time for most of our items is between 2-5 business days. However, for certain designer rugs it may take up to 3 weeks. For more accurate information please refer to the delivery tab on the product page. Once your order is processed we will send you a delivery confirmation email along with your tracking number. Once the item is dispatched you may receive a 2-hour delivery window from our carrier company either via email or text, depending on the courier company we have used to dispatch your item.
We offer free delivery within the UK mainland. Please note however that delivery charges may vary depending on your location. Remote areas of the UK Mainland and those outside the UK Mainland may incur an additional delivery cost.
We offer international delivery at an extra cost based on your location. You will be able to see the delivery charges for international delivery at the time of checkout.
If you find any item at www.therugshopuk.co.uk that is available at a cheaper price on any other website, we promise to match that price and offer you an additional 10% of the difference within 14 days of your purchases.
Here's how it works. Simply fill out the brief form and let us know where you found the lower price. After we have verified the details we will adjust your order price to reflect the new lowered value along with the 10% difference.
Our aim is to take an active role in the social and economic development of the communities in which we operate. Following this policy we’ll be able to help build a sustainable way of life to those sections of society most in need.
Honesty and accountability
We take responsibility for our working practices as we aim to be socially and environmentally ethical. We will regularly make clear our policies and aims to our business partners, with sustainability at the heart of the agenda.
Hand Made Rugs
Hand knotting is considered as the most suitable way to weave a rug or carpet in terms of quality, and the skill needed to weave a beautiful rug takes time and effort. We always ensure that all our handmade rugs are made without the use of unethical labour and that the weavers are paid appropriate wages.
Every step we take in developing our business will take sustainability into account, with the option with the least impact on the environment and most sustainable the more likely option to be chosen. We don’t just see this as a business but also as a means to help others.
Long term relationships
It is our aim to have good working relationships with the companies operating with The Rug Shop UK, whilst also giving smaller and local businesses a chance to develop with us. Our final goal is to have a brilliant working environment within The Rug Shop UK leading to happy colleagues which can then translate to developing long term relationships with our customers, keeping them happy, all of which will ensure that The Rug Shop UK and the people associated with it have a bright future.
Copyright @ 2019 by Carpets Delivered T/S of Furnishings UK Ltd. (Reg. No. 8298992, VAT No. GB 183583872). All rights reserved. Head Office: 94 Garnett Street, Bradford UK BD3 9HB. Powered by : E-profitbooster.co.uk