Flair Rugs Term and Conditions

We think you will be more than satisfied with the quality of your Flair rugs. However, there are occasions when things may go wrong. The information below aims to set out how we can help resolve any issues that may arise.

We are confident in the quality of our rugs and are sure that our customers will love them. In fact, we are so confident that we offer a 2 year warranty on our rugs. The Flair Rugs Warranty is available to customers who purchased their rug in the UK or Ireland through one of our retail or online outlets.

Our Warranty terms and conditions are;

  • The rug must be registered online at http://flairrugs.com/resources/register/ within two weeks of purchase.
  • The warranty covers manufacturing defects but is not applicable to wear and tear or other damage caused through use of the rug.
  • Proof of purchase must be provided to make a warranty claim.
  • In the event of a warranty claim, Flair Rugs will provide a replacement rug or similar rug if the design is no longer current – no financial alternative will be offered.
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